Terms of service

Terms of Service

Overview

This website is operated by Fiorelle. Throughout the site, the terms "we", "us" and "our" refer to Fiorelle. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

1. Use of the Store

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using the store.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Payment card data is always encrypted during transfer over networks.

3. Accuracy of Information

We make every effort to display our products, colors and descriptions as accurately as possible. However, we cannot guarantee that your screen's display of any color will be exact, or that all information on the site is free of errors. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

4. Prices and Products

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We may limit the quantities of any products we offer and may cancel or limit orders at our discretion, including orders that appear to be placed by dealers, resellers or distributors. If we change or cancel an order, we will try to notify you using the email address provided at checkout.

5. Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your information so that we can complete your transactions and contact you as needed.

6. Shipping

Orders are processed within 5 to 7 business days and delivered within 5 to 12 business days after shipping. Please see our Shipping Policy for full details.

7. Returns, Exchanges and Refunds

You may request a return, exchange or refund within 30 days of receiving your order. Once a request is approved, the item must be sent back within 10 days. Please see our Refund Policy for full details.

8. Third-Party Links and Tools

Our site may include links to third-party websites or tools that we do not monitor or control. We are not responsible for the content, accuracy or practices of any third party. Please review third-party policies carefully before engaging with them.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose; to infringe on our intellectual property rights or those of others; to harass, abuse or harm others; to submit false or misleading information; to upload viruses or malicious code; or to interfere with the security features of the site.

11. Disclaimer of Warranties; Limitation of Liability

Except as expressly stated in our Refund Policy, the site and all products are provided "as is" and "as available". To the fullest extent permitted by law, Fiorelle shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or any product purchased from it.

12. Indemnification

You agree to indemnify and hold harmless Fiorelle and its affiliates, partners and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full effect.

14. Changes to These Terms

We may update or replace any part of these Terms at any time by posting updates on our website. Your continued use of the site after any change constitutes acceptance of those changes.

15. Contact

Questions about these Terms of Service should be sent to support@martafiorelle.com.